This website maintenance plan includes uptime monitoring, performing WordPress plugin and theme updates, monitoring website security, and performing website backups.
Payment for each month will be billed to your credit card automatically.
Cancellations must be requested 30 days in advance via email.
This website maintenance plan is on a month-to-month basis.
Response time for support requests is 24 hours, although most requests will be addressed within 2 hours during business hours.
Tech Support hours apply to problems and issues with the existing site or hosting only. Changes and additions for the site will be billed as development hours subject to our current rates.
Prices subject to change.
My Custom Software Inc. shall not be responsible for any lost business due to downtime, malfunction, website errors, or damages to the Customer Content. We will in good faith retain backups for 30 days, maintain the website, and fix any technical errors on the site that are not caused directly by you, the Client.